We offer the tools and support during the entire shipping process to give you peace of mind, whether you’re a first-time shipping customer or a seasoned logistics veteran.
WE’RE HERE FOR YOU — JUST IN CASE
As you book and ship through OZU, rest assured that you’re backed by our ‘Ship with Confidence’ Guarantee that compensates you up to INR 500* in the rare case of damage or loss. We’re putting our money where our mouth is because we know your stuff is important to you. It’s really that simple. Our team can also mediate issues unrelated to damage or loss claims, from delivery timing to service provider communication to payment issues.